FREQUENTLY ASKED QUESTIONS
- How do I contact the City Council, District Council or County Council?
- How do I find out who my Local Councillor / Member of Parliament / Member of the European Parliament is?
- Who do I report damage to a road, pavement, streetlight or road sign to?
- How do I report an incident to the local Police?
- Who manages Beacon Park and how do I contact them?
- My rubbish bin has not been emptied, who do I report this to?
Lichfield District Council
Telephone: 01543 308 000 / 01543 574480 (Out of hours)
Post: District Council House, Frog Lane, Lichfield, WS13 6YY
Building Control: 01543 308157 bchotline@lichfielddc.gov.uk
Environmental Health 01543 308 725 pollution@lichfielddc.gov.uk
Parks and Playing Fields 01543 308 866 devcontrol@lichfielddc.gov.uk
Waste and Recycling 0845 002 0022 waste.strategy@lichfielddc.gov.uk
Lichfield City Council
Telephone: 01543 250 011
Post: Council Offices, Donegal House, Bore St, Lichfield, WS13 6LU
E-mail: enquiries@lichfield.gov.uk
Staffordshire County Council – General Enquiries
Telephone: 0300 111 8000 Mon- Thurs 8am-8pm / Fri 8am-6pm / Sat 9am-1pm
E-mail: contactus@staffordshire.gov.uk
Post: St Chad’s Place, Stafford, ST16 2LR
If you enter your post code into the www.writetothem.com website, it will display the names of your elected representatives. You can send them a message directly from this website.
Staffordshire County Council are responsible for Highways – this includes:
- Street Lights and Signs;
- Roads and Pavements;
- Taffic Lights and Pedestrian Crossings; and
- Blocked Drains on Roads
Please report Highway faults to The Highways Hotline – between 8am and 6pm, Monday to Friday on 0300 111 8000 or emailing highways@staffordshire.gov.uk.
You can also use the County Council's online fault reporting system, if you prefer.
BSARA recommends FixMyStreet.com which will automatically forward faults to the appropriate local authority and which allows the community to track progress.
You should contact the North Lichfield Neighbourhood Police Team
Telephone (Note new non emergency) number: 101. Calls from land lines and mobiles, will cost 15p, irrespective of length.
In an emergency dial 999
Members of our local neighbourhood police team are listed here: www.staffordshire.police.uk/local_policing/lichfield/nlichfield/team/. They can be contacted via email or via the non emergency number above.
Beacon Park is owned and managed by Lichfield District Council while Minster Pool & Walk, and the Garden of Remembrance are the property of Lichfield City Council.
The Manager of Beacon Park can be contacted by email at parks@lichfielddc.gov.uk or by calling the parks team on 01543 308 867.
You can check on the District Council's web page regarding bins not being emptied. This web page will also allow you to check when your bin is due to be emptied.
You can check with the District Council's customer services team by calling 0845 002 0022.
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